What to Expect When You Call for Emergency Auto Service

Preparing for Your Road Trip

You will probably need to call a company that offers 24-hour emergency auto service if you need your car towed to a repair shop, and it is after the shop’s regular business hours. When you call, you should be ready for a few things, and the towing company will come to get the car for you and deliver it to your preferred repair shop.

Calling For Help

Look for nearby towing companies when you break down on the road and need assistance from a 24/7 emergency towing company so they can reach you quickly. The dispatcher will need to know what kind of vehicle you are driving when you request a tow to send the appropriate tow truck to you. The dispatcher will also need to know your location and the garage you want the car to be taken to, and they’ll probably need to take payment over the phone using a credit card. You can use your roadside assistance membership instead.

Getting Home

You don’t need to remain at the scene of the accident once the 24-hour emergency towing service shows up. You could instead arrange for someone to pick you up and take you home. You can call the garage in the morning to let them know why your car is there. Some towing companies permit you to ride in the truck to the shop where you can meet your ride, but you should always double-check with the dispatcher, as some won’t. Although every towing company is different, and most drivers won’t take your car until you have a ride because they don’t want to leave you on the side of the road, as soon as you call for a tow, call a friend so they can arrive before or around the same time as the tow truck.

Long Wait Times

There are times when you must wait a while for the tow truck. The time it takes to get a tow can vary depending on several factors, including the weather and traffic conditions. The majority of around-the-clock emergency towing services will work to reach you as soon as they can, but occasionally they have other jobs to complete before you.

Need an emergency auto service in Exton, PA? Reach out Kenny's Towing for the job. For reliable towing services, call (484) 299-9920 now!

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